Question

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Gmail Notifier & Yahoo Messenger LOG-IN problem

By Jerri ·
I'm using Win XP Pro (w/ SP3 V3244)in my home network. Firewall on. My PC has 2 user profiles - Admin and my day to day power user acct "JERRY". About a week ago I couldn't access anymore my GMail Notifier & Yahoo Messenger. For gmail it says: "An error has occurred. Can not login to mailbox (12029). Unable to connect to server". In yahoo it says: "There was a problem signing into Yahoo Messenger. Please try again a little bit later."

I tried both programs on my other PCs in my network and it works fine. I tried it again on my PC with the ADMINISTRATOR account and also works fine. So what happened to my user profile "jerry"? Have I been hacked and compromised? I have traced it using process ID and netstat and found that its trying to connect to an IP address in China: 202.115.130.23 (http://whois.domaintools.com/202.115.130.23).

How do I fix this problem? I have checked with NOD32 but found no problem, used CCleaner and cleaned the whole drive, used SpyBlaster as prevention even before this happened.

So what seems to be my problem and how do I fix this? Thanks to every one who can shed light on this matter.

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Possibly a trojan has altered files & permissions in the Jerry acount

by seanferd In reply to Gmail Notifier & Yahoo Me ...

Here are some other spyware tools, I would suggest starting with a trojan scanner/remover.
<br><br>
You may also like to block the IP address you traced to see if that sorts out the problem first, if you would like to be sure that it is part of the problem.
<br><br>
Spybot Search & Destroy (Pepi MK / Safer Networking) <br>
http://www.spybot.info/ <br>
<br>
Spyware Doctor<br>
http://www.pctools.com/spyware-doctor/version4/ <br>
<br>
Spyware Blaster<br>
http://www.wilderssecurity.net/spywareblaster.html <br>
<br>
Ad-Aware 2007 Free<br>
http://lavasoft.com/products/ad_aware_free.php <br>
<br>
Adware Alert <br>
http://www.adwarealert.com/index.php <br>
<br>
BitDefender: Anti-virus vendor, free online scan, some free tools, info <br>
http://www.bitdefender.com/ <br>
<br>
F-Secure: Anti-virus vendor, free online scan, free specific removal tools, info <br>
http://www.f-secure.com/ <br>
<br>
StartUpList: What really starts at boot time? <br>
http://www.merijn.org/files/startuplist.zip <br>
<br>
HiJackThis: Info gathering utility <br>
http://www.trendsecure.com/portal/en-US/_download/HiJackThis.exe <br>
<br>
Trojan Remover <br>
http://www.simplysup.com/ <br>
<br>
a-squared free: malware remover <br>
http://www.emsisoft.com/en/software/free/ <br>
<br>
AVG Anti-spyware <br>
http://www.ewido.net/ <br>
<br>
Sophos Anti-Rootkit <br>
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html <br>
<br>
UnHackMe <br>
http://greatis.com/unhackme/ <br>
<br>
Sysinternals: Tons of great tools and info. Now at Microsoft TechNet. <br>
http://www.microsoft.com/technet/sysinternals/ <br>
<br>
Anti-rootkit.com: Info, forums, software (Including IceSword, Gmer, DarkSpy, more)<br>
http://antirootkit.com/ <br>
<br>
<br>
If one program doesn't detect a problem, a different one may. If you find that you do have a trojan with a rootkit or some other combination that is difficult to remove, there are removers designed for specific malware which you can download after you've identified the offending file.

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Yo seanferd!

by boxfiddler Moderator In reply to Possibly a trojan has alt ...

Cool list and all in one place! Thanks for that! :)

(I had to borrow the yo from BB. It just seemed cool.)

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Thanks - that's a lot!

by Jerri In reply to Possibly a trojan has alt ...

I guess I've limited myself to a few programs.. but with your suggestion - it seems it will be some hunting down the cause, in this case it's maybe a trojan/rootkit? that's a lot of recommendation there, seanferd!

thanks...

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