Bug trackers like PVCS or version control tools like visual source safe (there are many other good ones) solve the problem only upto a point i.e. after the bug has been located.
Tools help in regression testing that reduce bugs.
Unfortunately we are back to where we were 25 years ago. The new technologies do not have the “eperience repository” and what is needed in this new world where “a bug prevention” technology that is not assciated with ISO/CMM processes of QA, peer reviews etc.
So, the ROI is more in cost savings by reducing down time and not prevention of down time.
Is there a cost/benefit analysis of acceptable error like 6 SIGMA?
Any thoughts?
