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Good starting experience in IT Support?

By Wasabi093 ·
I recently took a job as a Client Representative 1 in Healthcare IT. However, I am studying for Network Administration for an Assoc. in Science and then Securtiy for Bachelors.
Job:
- customer service
-reset passwords for web portal users
- transfer batch files
- etc.
Is this a good starting point or should I be looking for something different?

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