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Graphics being stripped out from emails

By eoghan_murtagh ·
Hello people, I've a problem that is preplexing me. Users in a company that I support are receiving emails with the graphics stripped out and are replaced by web-links. I've done quite a bit of troubleshooting already and am sure this is happening at domain level. As the clients I've tested have different versions of windows, outlook and even have their mailboxes on different DC's. The mail is being filtered through a Copperfasten box, i.e. a hardware anti-spam filter, and then onto server 2003 sp1 with exchange 6.5. I know that the source of the emails is not the problem as I've tested that also. I have another client with a similar set-up and they receieve their mails no problems so I'm sure that I'm just missing a check-box somewhere aong the line. Any help would be gratefully accepted and really appreciated.
Thanks,
Eoghan

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All Answers

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If you go into Exchange Security Settings

by HAL 9000 Moderator In reply to Graphics being stripped o ...

There should be a check box there allowing attached Images to be allowed in which is probably unticked and is the cause of the problem.

Col

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Thanks Col

by eoghan_murtagh In reply to If you go into Exchange S ...

Thanks Hal,
I can't find these "security settings" within System Manager. Probably being clueless here but could you point me int eh right direction. Thanks,
Eoghan

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I just Open up Exchange

by HAL 9000 Moderator In reply to Thanks Col

Then go straight into Security Settings from there. I'm not sure if that's the place to look for these on the R2 version of Server as I haven't actually used any exchange setup recently when I've been installing an R2 version of Server 2003 but it should be there somewhere. Though I'm not sure if in this case the Image are not being stripped out before they actually reach Exchange.

Also have you looked in the Security settings of the Outlook end users to see if they will accept images?

Col

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