Gray screen when playing .wmv files in Windows Media Player

By prineshan ·
I get a gray screen when trying to play .wmv files using Windows Media Player on my laptop. I do get audio. I am able to play DVDs just fine using WMP. I noticed that I experience an identical problem when playing DVDs under Cyberlink's PowerDVD. I am running PowerDVD ver. 6 and WMP ver. 11 on WinXP SP2. I doubt that I require additional codecs because it worked just fine a few months ago. I regularly download updates from microsoft and don't really tamper with any media player settings. I don't know what triggered the problem although, upon registration of my copy of PowerDVD, I did experience problems where the program hanged. If you have come across such a problem and have a solution, please inform me.

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All Answers

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Reinstall WMP11..

by CaptBilly1Eye In reply to Gray screen when playing ...

It is most likely an issue caused by a codec being replaced by another media viewer/player.
Since the codecs for Windows MediaPlayer 10 & 11 are installed along with the program, try reinstalling it.

Please let me know if this resolves your issue.

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Can't reinstall WMP11 on Vista

by micky_ray In reply to Reinstall WMP11..

I'm having the same exact problem, but you cannot reinstall Windows Media Center on Vista. Apparently there is no facility to repair WMC on Vista short of reinstalling the entire OS.

Any other ideas?


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by CaptBilly1Eye In reply to Gray screen when playing ...

Were you able to resolve your issue?
If so, what was the fix?

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My Media Player doesn't show the video portion of DVD playback

by rawfrank In reply to Wondering...

I am running XP with MP11 and until recently it worked fine. I also have Cyberlink Power DVD and that plays fine. I re-installed both and selected a codec as the default but still the MP doesn't show video, but does play the audio portion of DVDs.
Any ideas? Could I possibly have shut off the video playback by accident when messing with the visualizations or "enhancements" in MP?

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by rawfrank In reply to This might help....

I cannot download that Star Codec file, my antivirus software sees it as malware with a worm in it.

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by rawfrank In reply to This might help....

It looks like it was the overlay thing from the first link there... My laptop seems to be having issues with external monitors/vnc. Although it was happening when not connected to an external as well, but I think that the Intel Graphics card was set to External/LCD. I have since changed to jsut LCD and it seems to be working!

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