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  • #2251107

    Gray screen when playing .wmv files in Windows Media Player

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    by prineshan ·

    I get a gray screen when trying to play .wmv files using Windows Media Player on my laptop. I do get audio. I am able to play DVDs just fine using WMP. I noticed that I experience an identical problem when playing DVDs under Cyberlink’s PowerDVD. I am running PowerDVD ver. 6 and WMP ver. 11 on WinXP SP2. I doubt that I require additional codecs because it worked just fine a few months ago. I regularly download updates from microsoft and don’t really tamper with any media player settings. I don’t know what triggered the problem although, upon registration of my copy of PowerDVD, I did experience problems where the program hanged. If you have come across such a problem and have a solution, please inform me.

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