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Grouping in Outlook 2000

By joe ·
My company is currently going through a slow upgrade from Exchange with Schedule+ to Outlook 2000. Many of our receptionists have there inboxes grouped by Item Type in Exchange so they can keep track of meetings and emails. In Outlook all we can come up with is grouping by Message Class which lists the different messages by using IPM.Note... which is obviously the end of the world. Does anyone know how to group messages in a more friendly manner in Outlook i.e.
Standard message form
Meeting Cancellation
Meeting Request
Meeting Accept Confirmation?

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Grouping in Outlook 2000

by guy In reply to Grouping in Outlook 2000

In general I find that there are many many configuration settings in Outlook, but they are hidden away!
Try right clicking Subject in the right hand window and then its Customise Current View, then you should see the Grouping menu.

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Grouping in Outlook 2000

by joe In reply to Grouping in Outlook 2000

Thanks for your prompt reply. I have tried grouping by everything that makes sense and so far grouping by Message Class is as close as I could get except for the class description which makes no sense at all to a normal user.
Thanks again.

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