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Groupwise 5.5 - Need Service Pack?

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by ideafixer

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I am running groupwise 5.5 clients using novell network software on a windows 98 SE system. I get frequent lockups when printing and just reading emails.

I am attempting to install the service packs on Novell's web site. My questions:

Are there any other measures I can take, aside from upgrading to a higher version of Groupwise, to increase the stablility of the program?

When installing the service packs, is it like NT and all of them must be installed? Or can I just install service pack 5 and all of the previous fixes will be included.

Please advise

3 replies

by alpha-male

Novell's support packs are "Cumulative", not "Additive", so you only need to install the latest one. It contains earlier fixes as well...

As to troubleshooting your Groupwise problems, can you offer any more details? In the event that the GroupWise client causes an exception (or "crashes"), GroupWise generates a GroupWise Exception Report. This report contains information that is useful in analyzing the problem that the client is having so that it can be solved.
The report is saved in \TEMP\GRPWISE.RPT. The \TEMP directory used is the one specified by the TMP environment variable, or if not defined by TMP, the one specified by the TEMP environment variable. If neither environment variable is defined, GroupWise uses the current directory specified when GRPWISE.EXE is started.

Take a look at what the problems you see here are...then try researching that for solutions.

Good luck!

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