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GRoupwise Async Gateway, stalling remote

By bneedler ·
Has any one out there experianced the groupwise remote users stalling during downloads. We are on a Groupwise 5.5 server conecting with GW 5.5.3 clients. Several users with different PC's, modems, etc.
Our Server is using a Sportster 28.8
After the transfer starts to download thier messages it will stall for aprox. 5 min then begin to download again, or if the break the conection and redial it will start to go again. Any suggestions?

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GRoupwise Async Gateway, stalling remote

by re_hughes In reply to GRoupwise Async Gateway, ...

Yea install a faster newer modem.

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GRoupwise Async Gateway, stalling remote

by bneedler In reply to GRoupwise Async Gateway, ...

We have tried multiple different and faster modems, the problem is not the actual download speed, but the fact that at any given % of down load the process will stop for up to 5 Min. before it will resume.

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GRoupwise Async Gateway, stalling remote

by bneedler In reply to GRoupwise Async Gateway, ...

This problem was resolved. After trying different modems and com ports we stumbled onto a resolution at a news group sight. The problem lies in Novels inability to properly use the com ports on some Compaq servers for modem conectivity. The resolution was to install an internal modem and to disable one of the com ports.

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