After Hours



Guess who is back: explorer crashing is back

By .Martin. ·
Tags: Off Topic
for those unaware it started here:

what happened since: I got used to dealing with it, just like you always get used to something new in your life. then got bored a couple of weeks ago, and tried to partion my HDD using Gparted, long story short, killed windows (expected it to), couldn't repair windows as i only have a recovery disc, so I reinstalled windows.

worked fine for the past two and a half weeks, until today, plugged my Sony USB in and bam, explorer crashed, me = big sad face.

just want to see if you have any more ideas?

Thank you in advanced,


This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

OH Yes I have to agree on that one

by OH Smeg Moderator In reply to Have a yarn to this bloke

Michael Kassner is quite cluey on that type of thing.


Collapse -

Event log

by .Martin. In reply to Have a yarn to this bloke

about the time I plugged my drive in I have two critical messages.

1 - A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

2 - The device Storage Media (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

both at the same time, error report doesn't mention much more

Collapse -

So what is being shown in Device Manager?

by OH Smeg Moderator In reply to Event log

That would be my starting point at least.


Collapse -

Try this

by Jacky Howe In reply to Have a yarn to this bloke

You could always pose the Question to Sony and see if they have anything available on it.

Why doesn't my computer detect my new USB device when I'm running Windows XP or Windows Server 2003?

Collapse -

the thing is

by .Martin. In reply to Try this

it is not just the drive, as i mentioned last time i tried to fix this problem, it does this to any flash drive that is plugged in.

Collapse -

Did you try

by Jacky Howe In reply to the thing is

the registry setting?

To create a new registry entry that will disable the Selective Suspend feature of the USB hub driver, follow these steps:
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB
On the Edit menu, point to New, and then click DWORD.
Type DisableSelectiveSuspend, and then press ENTER.
On the Edit menu, click Modify.
Type 1, and then click OK.
Note This setting affects all USB host controller drivers in the system.

If the value of the DisableSelectiveSuspend registry entry is set to 1, the Selective Suspend feature is disabled. Additionally, the Allow the computer to turn off this device to save power check box does not appear on the Power Management tab for the USB Root Hub.

Did this fix the problem?To verify that the automatic fix worked, restart your computer.

Related Discussions

Related Forums