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Hacker and Viruses

By pilz88 ·
Hello,can you help me?I think i have a virus and probably,a hacker has gained uncontrolled access to my pc.Here are the functions that no longer work:System Restore,Norton Internet Security 2003,Help and Support,IP address no longer seem unique for me.I CAN'T REACH SYMANTEC OR NORTON FOR HELP!!Please reply to pilz88@yahoo.com OR asee0041@rogers.com in case the hacker has blocked me from receiving help from any kind.I feel that despite all high security procedures,i am STILL exposed to hackers and viruses,I don't feel confident anymore renewing my subscription if this trouble persists!It has been 3 days now!!
Thanks.

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by Joseph Moore In reply to Hacker and Viruses

I take it you have some version of Windows, right? Ok.
Some viruses are adding fake entries in the HOSTS file that prevent you from going to certain websites. I think one of the MyDoom variants just recently did this.
So, open your HOSTS file in Notepad, and delete everything except for this one line:

127.0.0.1 localhost

Please post your Windows version, so I can tell you where your HOSTS file is.

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