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Hard dive boot up issue

By mhscott ·
Dell D600 and ST980825A HDD (80GB)

When I try to boot up with this drive I get a bluescreen with info that passes so quickly I can't catch it. There appears to be some sort of hardware issue.

The drive works in my portable usb case and I can access files on it so I know the drive is ok.

What do I need to do to get this drive to be recognized as the primary drive by my Dell D600?

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Can you Boot into safe mode to try this

by Jacky Howe In reply to Hard dive boot up issue

My Computer, Properties, Advanced, Startup and Recovery and untick Automatically restart. While you are there make sure that Small memory dump (64 KB) is selected and the output is %SystemRoot%\Minidump. The Blue Screen will dump the Minidump file.
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Restart the PC normally as this will allow the PC to Blue Screen. Take note of Stop 0X000000 error message and Google it.
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Minidump Files can be found here. C:\WINDOWS\Minidump\Mini******-**.dmp
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How to read the small memory dump files that Windows creates for debugging
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http://support.microsoft.com/kb/315263
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To download and install the Windows debugging tools, visit the following Microsoft Web site:
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http://www.microsoft.com/whdc/devtools/debugging/default.mspx
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Instructions on using Windbg.
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Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.
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Close the workpage and save the Workspace information. This should lock in the Symbol path.
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Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.
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There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.
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When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.
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Ctrl + a will let you copy the information and paste it into notepad.
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Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.
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FAULTING_THREA 864f6a98
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DEFAULT_BUCKET_I GRAPHICS_DRIVER_FAULT
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CUSTOMER_CRASH_COUNT: 1
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BUGCHECK_STR: 0xEA
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PROCESS_NAME: logon.scr
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LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea
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STACK_TEXT: f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585
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STACK_COMMAN .thread 0xffffffff864f6a98 ; kb
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FOLLOWUP_IP: sgiul50!DrvBitBlt+585 bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)
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SYMBOL_STACK_INDEX: 0
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SYMBOL_NAME: sgiul50!DrvBitBlt+585
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FOLLOWUP_NAME: MachineOwner
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MODULE_NAME: sgiul50
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IMAGE_NAME: sgiul50.dll
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DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dfec7
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FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18
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BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

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Return the Drive to the Dell

by OH Smeg In reply to Hard dive boot up issue

And run Seatools on it

http://download.seagate.com/seatools/registration.nsf/eula/desktop

This is a DOS Application so you will need to copy it to a Boot Disc and run from there. If the HDD is OK it will pass every Test in Seatools but if there is anything wrong with it you will be told.

Col

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