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Hard drive crash?

By nikkiprather ·
I was on my laptop, Inspiron 8100, and everything was fine, no errors or anything. Took a break and when i came back my computer had a black screen. I tried to restart and it goes to the dell load page and windows xp pro page but thats it. It goes back and forth between the two pages. A blue screen pops up between them for about half a second. I took a picture of it so i could read it, the error code is 0x000000ed. I searched microsoft support for help and everything it told me to try failed. It says something about the volume having 2 unrepairable something or others.
Tried reloading xp and it wont work, wont even repair. i did, however, get it to test some functions...everything passed except the following (this is exactly what my computer said);

IDE Disk 0 - Confidence Test
Status: Fail
Status Code: DOS DDG-D Disk 193 066
Device: IDE_Disk_0
Test: Confidence_Test-Write_Test
Release: 1083 Module(s): Disk
Msg: Block 77358699: Address not found

I have no clue what this means...can you help? Do you know if ill be able to get any of my files off my hard drive?

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by HAL 9000 Moderator In reply to Hard drive crash?

The HDD is failing the primary test and not allowing to be used as a Boot drive.

Dell like most of the NB makers use the cheapest parts currently available so the most likely thing is that the HDD has gone bad. These run hot and are not properly cooled in a NB and are subject to far more mistreatment than a desktop HDD so they tend to fail more often.

You can try looking up on the Dell Web Site for the specs of your NB and the Drive Makers Name where you can obtain a testing utility from and test the HDD to see if it's working correctly. At the same time you are on the Dell Web Site you can look up and see if your NB is still Under Guarantee and if it is arrange to have it returned for a Warranty Repair but if it's the HDD that's gone bad and you haven't backed up your data you are going to loose it all so be prepared to accept this.

If it's no longer UG you can take it anywhere for repair which will involve fitting a new HDD and they should return the faulty one to you and then if you have no solid Backup you can then decide if it's worth the several thousand $ to send it to a Data Recovery House to recover your data.


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by In reply to Hard drive crash?

I've run across this error many times on Dells as well as other computers.
You are looking at a Hard Drive failure. From what I can deduce from what you posted here it appears to be a hard drive thats locked up and can not read from any directory.

I ran into this with many older hard drives and its a problem with read-write arms frozen in place and not able to access the disk information.

Hope this helps.

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by fungus-among-us In reply to Hard drive crash?

As long as the drive is powered on and spinning, and there isn't any physical/mechanical damage, you can recover the data you need yourself. (search for ZAR here at the techrepublic or google it). If the drive is failing physically (mechanically) as someone mentioned, you will have to pay a data recovery specialist to disassemble the drive and save your data for you. Is the drive making any irregular noises?

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