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Hard drive not recognizing the CD Rom

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11 replies

by sugarbear641967

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I received this used rebuilt tower that looks like it has windows 98 on it and i want to upgrade to 2000 but when i boot up i get a dos reading of C:|>. a friend of mine told me that my hard drive is NOT recognizing the CD Rom i have the BIOS shadowed and chached and the boot sequence is from the diskette then the hard drive, I am not computer literate but im trying and learning as i go, CAN SOMEONE PLEASE HELP ME!!!
thanks Deb

11 replies

by thechas

Does it boot up into Windows 98 at all?

My first suspicion here if all you get is a DOS prompt, is that the former owner formatted the hard drive to protect their personal data.

If you enter BIOS setup, and set the boot device sequence so that the CD-ROM drive is before the hard drive, you should be able to boot up from the Windows 2000 CD. Then, follow the prompts to install Windows 2000.

If you cannot boot from the CD drive, you need to make the system "smart" enough to see the CD drive.

There is a utility on the Windows 2000 installation CD that allows you to create a set of floppy disks to boot from. Sort of like the Windows 98 startup disk.
On another computer, insert the Windows 2000 CD and create the startup floppy disk set.

Boot your new system using the floppy disks you made and then you should be able to install Windows 2000.

Chas

by sugarbear641967

it flashes the windows 98 screen for a split second but that is it. When DOS is showing it shows that microsoft word 98 is installed, I do have the CD ROM drive before the hard drive. How do I make my system smart enough to see the CD drive?

by mpapog

Here is how i resolve it.This com from another TR user,so is not mine.
*Has to be performed by administratives acc.

1-go to start ->run -> type mmc
2-then in the console root go to
3-file > add/remove snap-in
4-in snap/remove window at the bottom go to ADD
5-then in add standalone snap-in window choose >device manager the >add
6-at the end >save and you are done

Hope this will help anybody with this issue.

by mpapog

i.m not a guru,just want to help.Excuse me butif it funny for you,not or me.I,m dissapoint the way you treat this if come from a pro.
Appologize,M.P.

by Former member

On here "mpapog" so do not be too surprised if there are funny quotes on this site.

Please post back if you have more problems or questions.

by older mycroft

In this instance, that is not the case! :D

In fact you sound like a tech engineer from British Gas.

"Oi, where's all my heat gone ??"

by ic-it

You answered a thread that is 10 months old, with an answer to a different type of problem.
It would be easy to assume that you are a Balfor offspring (albiet a touch more literate). ;-)

by snyde1

when it boots up chech to see if the cd-rom is set to slave or primary....

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