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hard drive problem

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pc - acer4000

when switch on my computer unable to catch the harddisk it showing error 17363 how can

i solve pls iam try past three days

5 replies

by philthegreat

I have searched ACER's site; but no direct info. is on that. I suggest you to contact their technical support.
1) The warranty will be broken if you fix it yourself.
2) The error 17363 may be designed by ACER; so nobody knows what it means.
3) Plus tell more details, because I am not sure about your sitution. The harddisk light is on? any special sounds? eg. 1 long 2 short....

by diskaus

I would suggest that you check the cmos and make sure that the HDD is detected and entered corectly , i would also recomend you either re- enter the details in or better still if your bios has a HDD auto detect feature set the cmos to none in all ofthe hdd positions and auto detect the hdd again , save and exit , you might also open up the box and make sure all cables , plugs and cards are in securely . if still no joy try a known working cable .

good luck .

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