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Hard Drives

By Michael34 ·
Hello,
I got a Platinum Hard Drive that died on me a few days ago. The model Number is: PWD5000YS however I can not figure out who made the drive as all it says is Platinum nor can I find anything about them. Anyone know who makes these drives so I can contact the company to get it replaced?

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Belarc Advisor should tell you the manufacturer of the drive.

by OnTheRopes In reply to Hard Drives

http://www.belarc.com/free_download.html <br><br>
Of course the drive does have to be plugged in. I'm not sure if it has to be working. BA is a handy tool to keep about.

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going by model number

by The Scummy One In reply to Hard Drives

look at Western Digital for the manufacturer

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You used a search engine didn't ya'?

by OnTheRopes In reply to going by model number

Man you are one smart mothe... guy.

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Bad News

by willcomp In reply to Hard Drives

Platinum is a "white label" drive re-marketer. They stick their own label on refurbished drives and sell them at a discount.

The drive was manufactured by WD (based on Platinum model number), but the WD warranty is void. Your only recourse is the reseller that sold the drive. They are responsible for warranty (usually 90 or 180 days).

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little too late...

by technophreak2000 In reply to Hard Drives

This is for anyone who may be reading this and wondering about the Platinum PWD5000YS hard drive. In all, those are bogus branded hard drives. I myself am the unfortunate owner of one of these hard drives. It has recently stopped working on me, and I couldn't find any useful information in Google Regarding the PWD5000YS model number. When I investigated the PCB, my so called Platinum brand hard drive traces to be a Western Digital. Go figures...

Since my hard drive had a bogus label sticker at the front with unoriginal information, it is very difficult for me to determine the firmware and the model number of this hard drive. My guess would be that the PWD5000YS is actually a WD5000YS (which is an actual Western Digital model hard drive that has the same specs as mine, 500GB etc...). But I could be wrong. Hopefully the guys who put that label sticker were nice enough to do that.

What makes this an even more complicated situation is that I'm not even sure if Western Digital would even bother trying to help me out with this.

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