Hard error in Windows XP - TechRepublic
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September 20, 2010 at 05:06 PM
greyson321

Hard error in Windows XP

by greyson321 . Updated 15 years, 3 months ago

Windows immediately goes into a Restart whenever I attempt to open the “Control Panel”. A Microsoft error message appears on the completion of restart: “System has recovered from a serious error — send error report.” When I do a message suggests I dowload ASPI32.SYS from the ADAPTEC web site. I did but the error continues to occur. This is a hard error that occurs each and every time. I went thru the recovery procedure to restore Windows to its original state and the error re occurs. This is a relatively new system (hardware and software) but out of warrantee. Windows is up to date and Norton system scan was run with no virus detected. Calls to the Support Desk (Lenovo/IBM)can only suggest that I order a Recovery CD for the specific PC which I did but I am not encouraged since I already tried a system recovery to the original state and the error re occurs.

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