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Harddisk drive failure

By kasanawi ·
i have maxtor 80 Gb hdd, the drive can't booting up. bios show message 'primary master fail', from drive hear sound "klik". i tried to frezze it, but the problem not solved. what i should do?
how to move track 0 on harddisk?

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by BFilmFan In reply to Harddisk drive failure

If you are hearing clicking, the most likely cause is the read head hitting the platter. The drive is most likely shot.

Time to buy a new drive is my advice.

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by rindi1 In reply to Harddisk drive failure

This drive has definitely given up on you. Do you have any important Data on it? If not, it is likely you still have warranty on it. Visit the maxtor site, enter the drive type and serial number and the output you get will tell you if still has warranty. If so just follow the instructions on the maxtor site.

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by richard_barsby In reply to Harddisk drive failure

Hi if this is you last resort I have had them restart to get off data by tapping them on a flat desk on the side of the drive.

i.e. hold in hand edways on and bring it down on the desk not too hard but enough to give it a jolt.

This is a last resort and only if you are not going to send it away for data recovery.


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by Choppit In reply to Harddisk drive failure

Check with Maxtor online to see if it's still under warranty (usually 3 years).You can request an RMA online and the service tends to be quite quick. Theres also DOS based diagnostic tools you can download and use although you may have invalidated the warranty by freezing the drive.

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Been there twice. Have answer.

by v90ton802 In reply to Harddisk drive failure

This has happened to me twice. The first time Maxtor sent me a new drive and I first recovered the data after a long struggle. The replacement drive failed a month ago also.Freezing no good. I recovered the data using Active@file recovery 7.1. I tried at least 15 others first. It is fast and may get the data before the drive destructs. Once you start do not screw around. Go for most important first.I later repaired the Boot sectors and MFT sector with Test Disc (just for a laugh) after the data was recovered. I will not return it for replacement. My data is worth too much to trust it to one of these. Hope this works for you. I would aleo try it in conjunction with the "side slam" mentioned in the other reply but be sure it is powered down first!

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