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Hardware change question?????? warrunty techs lying

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by ty_turel

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hello all this is my first post but....

i recently sent my laptop in for warranty repairs but alas they said they found nothing wrong with my machine, which i know is a lie.

you see all my usb ports were dead and the screen was intermittently malfunctioning. now the reason i think they are lying is because if it messes up one more time they have to give me a refund.

the question is,

is there a hardware change log somewhere in XP that i could tell if the motherboard was changed to prove it. im not worried because they weren't smart enough to format the hard drive anyway.

the reason i know it was changed is because they placed silver "if these tags are removed your warranty is void" stickers all over the bottom. and the first time i booted up my machine reinstalled the disk drive as if it was the first time installed, but yet they said they took nothing apart...

please help
thanks

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by bincarnato

There is no way of determining if they replaced the system board or not unless you put some kind of mark on the original one and now it is gone. That being said, most places will put a factory image on the HD when they service it, wiping all data you had on it. Then when you power it on for the first time it will go through the initial setup like you just pulled it out of the box. Probably not the answer you are looking for but if the machine works properly now, it shouldn't matter. The reason they probably put the tags all over the bottom is to make certain some one who isn't authorized is not taking the notebook apart.

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