When it comes to troubleshooting a computer or an electronic device, most technicians first has to do an examination. But what’s the best first thing to do?
Checking the Hardware of the device first, looking for obvious flaws, failures, and damages to the unit itself to find out if it is the cause of the problem and giving the proper solution or repairing/replacing the damaged parts.
Or
Checking the Software system first, trying to power on or plug the device to a computer, to look into the device’s functions and programs itself to see if the error occurred in there and prying out the problem.
Or
Does it mainly depend on the situation? Either the device failed physically or electronically and just assess the problem both ways, assuming this or that failed and checking into it, but taking more tedious and precious time to look into both Hardware and Software.
What’s your opinion?
