Question

Locked

hardware shope

By haiderrizvi74 ·
hi

i am going to start pc repairing work from home therefore i need some tip to start work i did some work but i want to know what should i take when i visit to customer place
pls replay

thank

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Customer Visit

by Bizzo In reply to hardware shope

If you're going to fix hardware at a customer site, then I presume you'd need the tools you use to fix hardware at your base. Unless your visits are going to be just to look at the equipment and then take it off site.

Assuming that the customer visits are going to be at home rather than at an office, then I think that your customers would prefer an on-site fix rather than having to take equipment away.

Collapse -

Check out this link, lots of ideas

by Jacky Howe In reply to hardware shope

What?s in your desktop support toolbox?
<br>
http://blogs.techrepublic.com.com/helpdesk/?p=207
<br><br>
<i>Keep us informed as to your progress if you require further assistance.</i>
<br><br>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

Collapse -

Lots of Insurance to cover yourself

by OH Smeg In reply to hardware shope

From any injuries damages that happen. If you have people coming to your home you need to have sufficient Insurance Cover in case anyone gets injured and make sure that the Insurance Company understands that this is a Business. Many will refuse to pay under Domestic Insurance Cover.

You'll also need Insurance Cover for any Damage you may do while at peoples homes. Domestic Customers have a nasty habit of replacing things that you move to do things and not after you have finished doing whatever it is that you are there for. I can remember one person who replaced a Fax Machine which I had moved to get behind her desk to unplug something and when I stepped back half a step in the confined space the wallet in my hip pocked caught on a lead and dragged the Fax machine off the Desk to the floor where I had placed it to prevent damage. It also broke her foot when it feel onto it so I think that there was some Poetic Justice involved. But things like that do happen and generally cost the repair person lots of money.

Depending on what you are planning to work on you need different Tools that you must carry.

If it is Domestic Computers you need to know a lot of the software that they will be using and any Potential Software Conflicts that can arise. This means what Games o to the systems here generally speaking.

If you are looking at doing Business Work you need to be fast and efficient.

Start off with a decent AV Product that can be run from a Boot Disc and something like the Ultimate Boot CD to test Hardware and hopefully repair Windows Installs.

http://www.ultimatebootcd.com/download.html

A good Live Linux is also necessary so you can look at the contents of HDD's on Dead systems well ones that do not boot at least. I personally prefer Knoppix but there any many available.

http://www.frozentech.com/content/livecd.php

A good Thumb Drive with several Gig's capacity loaded with Utilities never hurts and some basic hand tools unless you are doing more specialized work. So a Number 0 & 1 Phillips Screwdriver and a small Flat Bladed Screwdriver that is big enough t to easily undo screws on Video type leads but not to big not to be able to use it easily.

That's a very basic list but depending on what you are actually doing you can add to it as required. If you are doing Domestic Repair Work just do not expect the owners to have their Install Disc's or Product Keys so you'll need to supply your own Install Disc's and a way to read their Product Keys.

Col

Collapse -

My tools

by JSerrago In reply to hardware shope

I have a Sandisk U3 drive equiped with Firefox, the MS sysinternals suite, Office viewers, Several AV and Antispyware Utls.

on my belt: A leatherman Kick and a maglight flashlight.

I bring my laptop along since I do not know if the client is going to have a working machine if I need to download updates or defs. and never assume any client even has Internet access.

Also a portable HD 160 GB or larger to back up vital files before you start working.

Back to Hardware Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums