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Hardware/Software updates for WindowsXP

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by shanghai sam

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I recieve the following messages when I try to upgrade from Windows 98 to Windows XP. Where can I download the updated drivers from.

1. Hardware that does not support WindowsXP
--HSP56MR Modem is not compatible
--PCWIN95 is not compatible

2.Software that does not support Windows XP
--Channel Screen Saver(recent document)
--Create Rescue Disk (on start menu)
--HSP56MR (in control panel)
--PC-Cillin 2000.

Thank you.

2 replies

by thechas

Start by performing a Windows update.
Select at least the critical and compatability updates.
Then, review the driver updates. I would select all of them.

If there is not a driver update for your modem, then you need to identify who made the modem, and go to their website, or to the website of the chip mfg, and check for updated drivers.
Resources include;
www.modemhelp.org
www.driverguide.com
www.k56.com

It is possible that your modem does not have XP support. If so, you will need to replace the modem.

For the PC-Cillin, you will need to see if they offer a program update, or switch to a different virus scanner.

by thechas

I thought about this some more.
If the modem doesn't work, you can't download updates. Sorry.
The HSP modem likely has a PCTel chip set.
They have instructions for identifying their chipsets on their web site.
Read their driver installation instructions.
I know for the W9X drivers, that you have to install the driver before the modem is physically installed.

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