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HDD and optical drive not found at boot

By rebalumni ·
I'm working on a Gateway Solo 1200 laptop, with an Intel Celeron (800 MHz), Win XP Pro, 128MB RAM, and a 20GB Toshiba HDD, and the factory original CD-ROM drive. Intermittently, the PC will boot and will not find the HDD nor the CD-ROM drive. Sometimes it does not find the HDD but finds the CD-ROM. Other times, it finds both. I've run checkdsk on the HDD, as well as at least 2 different HDD diagnostic tools (Gateway Scan and IBM's DFT)... no errors were found. What might cause an intermittent problem like this?

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The M'Board

by HAL 9000 Moderator In reply to HDD and optical drive not ...

Going faulty would be the most obvious thing but there are many other things that you could try.

Remove & Refit both drives as it's possible that some corrosion is forming on the contacts and preventing a clean boot every time and then run some diagnostics tools like The Ultimate Boot CD available from here

http://tinyurl.com/3jnpy

Or you could try a Visual Inspection looking for grainy Solder Joints that have gone bad over time. If the unit is still UG backup all the data and send it in for warranty repair otherwise you're stuck with a total dismantle and inspection which may not revel anything but it may work perfectly once it's been reassembled.

This sis something quite common with NB's as they always lead a hard life.

Col

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Same Symptoms - Help?

by seysearles In reply to HDD and optical drive not ...

Hello there, i realise that this post was a while ago, however i am having almost the exact same symptoms and was hoping that you could let me know, how/if you managed to get to the bottom of it.

Thanks i would really appreciate it.

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