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Help! Access problem...

By cyndi ·
I have uninstalled and reinstalled Access on a users PC (Windows9. The problem is when trying to import a file into access he only gets 2 files of type. I have gone into the setup options and chose change option on the data access feature but all are grayed out except the 2. They are checked, but I can not make any changes to them (they're locked). I have the same installation and version of windows on my PC and no problems... Again I have uninstalled all of Office and reinstalled, but it does not seem to help. Thanks in advance for your help! I'm going crazy.

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by ong_matthew In reply to Help! Access problem...

Sometimes , another program which you have loaded previously might hamper the uninstallation process. (we call this a bug in the uninstallation script)
Try to unload your office again , but this time , go into the registry and under msoffice , remove all access related items.
Shutdown the system totally , then reload office. This should solve your problem.
Good Luck.

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