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HELP - Deleted a .reg file.

By xela_sille ·
It was some sort of key that ran Kaspersky and now kaspersky is asking me for a new key because my membership has expired. This is a family computer and I have no idea how to fix the problem, we paid for the product and now can't use it. HELP!

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by xela_sille In reply to HELP - Deleted a .reg fil ...

Please guys, this is really urgent.

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Several options...

by CaptBilly1Eye In reply to HELP - Deleted a .reg fil ...

You can try performing an XP System Restore to a date prior to when the situation occurred. Start - All Programs - Accessories - System Tools - System Restore.
If that doesn't work, if you have a recent backup of your system, you can do a restore from that.
If the product was purchased on-line as a download, you may want to search your email program for the original email containing the license number.
Lastly, you can contact Kaspersky to get a new license key issued. They should have a record of your registration and be able to issue a new one quickly. Go here: http://tinyurl.com/2okbu3

I hope this helps.
Good Luck.

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Just Checking...

by CaptBilly1Eye In reply to HELP - Deleted a .reg fil ...

Were you able to resolve your issue?
If so, what was the fix?

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