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help desk software

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by snelsonibm

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Our company is setting up a help desk that will eventually serve upto 200 sites with computer troubleshooting. Do you have any recommendations on a good help desk product that is under $1000.

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by james r linn

You want to serve 200 sites with who knows how many users, and you want to go cheap??

Think about it. How much is this business worth to you? How big will it get. How many users? How much data?

The price should be the last thing.

James

by maxwell edison

Greetings,

Cut and paste this link into your browser (REMOVING SPACES if they snuck into the pasted URL):

http://www.blueocean.com/

They have a product called "Track-It! Help Desk software".

They make the following claim:

"Track-It! Help Desk software, and you'll see why USA Today, Rolls-Royce, Chase Manhattan, IBM, Sprint, BMW, Texaco, and countless other corporations have chosen Track-It! to manage their Help Desks and Inventory at peak efficiency."

They do have a free demoversion available for download.

Good luck,

Maxwell

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