I have had a Lacie Ethernet Disk Mini NAS for almost a year now and it houses all the music I own. It worked perfectly up until recently when it seems to have droppped off the network completely.
I have tried connecting directly to my laptop via USB but Windows is not recognising it at all. I contacted Lacie who told me to do a factory reset (this involved just pressing the buton on the front in various combinations) which would retain all my data, which worked fine. When I rebooted the drive Windows still did not recognise it and now I cannot turn the drive off unless I physically unplug it. The light on the front is on permanently. This I told to Lacie who said they could fix the drive under warranty but I will lose all the data on it. They then helpfully told me of two data recovery companies I could use but that if I did so my warranty would be void!
I am at my wits end as I have loads of music and photos on the drive, has anyone got any ideas how to find the drive initially as I find it hard to believe (don’t want to believe!)it is knackered, or failing this, some data recovery software.
