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Help move forward

By willz ·
Hi, my dilemma is my IT manager and Sys admin Left the company and now everything IT falls on me. I've been working as desktop support with the admin, but now I need to know how to move into the admin role and some level of management. The company is small so the MD takes forever to decide about the IT Structure. What courses can I pursue to upgrade from desktop to SysAdmin to Management. Thanks

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by jdmercha In reply to Help move forward

Do you have any system documentation? Either generated by the previous IT people or supplied with your systems.

Read trade journals. As many as you can find.

Find a system you can practice on. Play with stuff at home as well as every chance you might have at work.

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Do you want to move 'forward'?

by stress junkie In reply to Help move forward

The tone of your post makes me think that you would prefer to avoid taking on these additional responsibilities. If that is the case then it should be pretty easy to get the business to hire a system administrator. After all, they have reduced their payroll by two. Even if they hire a new system administrator they still have lower payroll costs than when they had a manager AND a system administrator.

On the other hand...

If the servers are basically the same platform as the desktops that you already support then you should be able to pick up the additional skills pretty easily as you go along. For instance if you are supporting M$ desktops then M$ servers have a lot in common. You can pick up Exchange or Domain Controllers or user account management as you go.

If the servers are a totally different platform than the desktop computers, such as if the desktop computers are M$ and the servers are Solaris, then you have a greater learning curve. It would be better for you and for the company to hire a consultant for a few months to figure out what you've got and teach you basics of running the servers. In a case like this it would be more responsible and overall better for the business to hire a new system administrator. Making mistakes on firewall configuration or stuff like that can lead to creating serious exposures to security vulnerabilities.

So I guess it boils down to what you want to do and how familiar you are already with the basics of server and networkm administration.

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by willz In reply to Help move forward

Thks for the advice. I was hoping to move forward, but not at this pace. The problem is we have a mixed windows/llinux domain, which is cool as I can then get exposure to both, but my experience is windows based.I'm trying to focus my studies on one OS at a time, but can't decied which one. I know my way around the windows platform ok, but my knowledge is not indepth enough to be called a system administrator. I've setup a support contract with a Linux based company, for security support well everything to do with the linux.My dilema is that I was going to go with MS certification as I've been exposed to that and might be easier for me to grasp and obtain some papers behind my name, but the MD wants to go with Linux based solutions as all he sees is $$ savings as Linux is supoosedly free, yeah right. So do I jump into the linux certification and which one will give me brad knowledge regarding system administration. I'll look at a degree later but know I need to know how keep the network up and running and plan for growth

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by jdmercha In reply to confused

Certs are overratted. 90% of what you learn in a cert class, you will never use. And 90% of the problems you will face are not covered in the cert classes. The only thing a cert is good for is if your being hired by someone without any IT background.

So if you're in a hurry to really learn, then cert classes are a waste of time. If you want a quick educatoin look at the Technical Q&A to see what problems really come up.

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Hire a system administrator for Linux

by stress junkie In reply to confused

I don't like the tone that you used referring to Linux. Ha ha. I'm just kidding.

Okay so knowledge supporting Microsnot software will not help you to run a Linux machine. The two things are totally different animals.

If your employer hires a Linux system administrator you can learn from him/her. After a couple of years of working closely with that person you would have some basic skills and you could work with a group supporting Linux. You could ask the group members about issues when you had questions. Then you might be ready to strike out as a self sufficient Linux system administrator.

So, if your employer hires a qualified Linux system administrator then the business benefits and you could benefit from that person's experience. That's my recomendation.

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Find a piece of old kit

by stultir In reply to Help move forward

...that is still utilised but is out of warranty etc. and do a risk analysis of what should happen if it were to fail - put recomendations to the MD based on your analysis - be sure to get an idea of money the company could lose and use those figures in your analysis.

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and on the linux issue...

by stultir In reply to Find a piece of old kit

get an old/spare PC at home and whack linux on it - best way of learning it is to get your hands dirty ;-)

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