Would appreciate template or sample of a customer service complaint letter. Want to write Dell about 3-month ordeal that did get resolved, but took many daily calls to overseas cust serv reps that often lasted 30 min to 2 hours each. Ordeal very frustrating and time consuming. Have a 21-page typed log detailing all dates, times, contact names, ph #s called, & details of calls.
Would also appreciate suggestions on where/who to send letter to, in the USA please.
Thank you for all suggestions!
