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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Help needed!
Update: just found out the "goose" is a program called a desktop goose. Just watched a video with my cousin of it, and we did what the video said for how to delete it, but it won't work. It says we "need permission from owner". And there are no owners on the list it provides. It says 0 out of 0 owners or something of the like.