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Help!! Re-certify Lotus Notes ID

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I have a question. I se Notes Domino Administrator R5 to recertify one of the user ID that expired last month.
I followed the procedure and re-certify it. Even though it said I successfully update the log in the Domino Server, but everytime user tyring to use that ID, Notes won't let it by saying the ID is still expired as if nothing has changed at all.
Does anyone have any suggestions and idea?
thx in advance.

6 replies

by jimbotech

Have you reissued the recertified ID to the user?
Check the certificate of the ID the user is currently using on his local machine.
File->Tools->User ID->Certificate
Here you can check if the ID's certificate has been updated.

by reggiejs

From Notes R5 Administrator goto configuration tab, then top of menu bar select Configuration->Certify ID. then select Server ID (enter password for server ID) then select user ID to certify (if user let file expire you will need the .id file from users worksation on floppy or whatever)After selecting users .id file change the date, other options if necessary and then click certify ID.

by reggiejs

..oh yeah, you will need to return the file to the users notes folder on workstation :)

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