HELP: Remote Control Software Needed

We use WinVNC which is a very solid product. See http://www.uk.research.att.com/vnc/winvnc.html for info, details and downloads.

This *isn't* Citrix by any means, but has been very handy and worked reliably.

Currently for our 1000 workstation 1500 user network we use GoverLan2001 from www.pjtec.com
It's active directory aware and very simplistic. It's installed on the workstations of the helpdesk and the administrators and it uses a very small service that it installs and updates automatically on the clients.

We've used several other applications, including VNC, and I can't imagine changing. Download the demo and run it. You won't want or need another remote tool.

Good Luck
0bytes
PS:No I don't work for pjtec.

Remote control software is almost as a personal decision as is if you are a Ford person or a Chevy person.
Like Cubs vs White Sox fans.
It is entirely personal.

For me, I have been using Remote Administrator (Radmin) for a year now, and I like it.
http://www.famatech.com/

hope this helps

This is a good piece to have a look at. It is compatible with NT, 2K and XP and is relatively inexpensive. It works fairly well in Help Desk scenario, for me anyway.

http://www.dameware.com/

Actually, the one I would like to suggest is Remote Administration (RAdmin). It is a VERY fast (Very good compression), and is very easy to use and set up. It has some very nice features that work right into WinXP and Win2K, INCLUDING starting it automatically as a service, allowing you to use it as soon as the connection is opened to the network, before the login screen even comes up. It also allows to remove the icon from the tray, making the program essentially invisable to the end user, and hiding it from unintentional uninstallation.

I really like the interface, and it is very low-cost. Try it out. This makes all of them look quite bad around it. I use it to remotely manage a bunch of computers and servers, not only local area but across the internet (Which happens to run VERY fast on 56k. Try some of the others on 56k and prepare for headaches :)

www.radmin.com

Try it, you will not regret it.