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Help with a BSOD

By robertp ·
I have a Dell desktop that is running XP Media center. The computer got infected with some virus's and I started to get them cleaned up, well when I tried to boot into safe mode I got a BSOD. Then I proceeded with cleaning the virus's with Spybot and Malwarbytes in normal mode, but then I did a windows update and one of the updates was a video card update. Upon restarting the PC I am now getting a BSOD when booting into both normal and safe modes. What can I do besides completely reloading windows?

Thanks, Bob

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Which Virus?

by n00bst4r23 In reply to Help with a BSOD

Do you happen to know which virus you found on your computer during the scan? If it is Sality virus, then there's an extensive Sality removal process listed here - http://myks.wordpress.com/2009/05/16/how-to-remove-sality-virus/

If the process detailed in the above link work, then you don't need to format your hard drive. Chances are the virus might have corrupted your driver files.

Another alternative could be booting the PC in "live" mode using some version of Linux and then restoring the proper driver files that worked into their locations and then trying to boot again in normal mode.

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You will need to get your harddrive clean...

by Peconet Tietokoneet In reply to Help with a BSOD

You will have to do a good clean of your harddrive before you load on your operating system. What you can do is download Linux to over write your hdd and then load on your operating system. Go to:
http://www.ubuntu.com/
Download and burn to disk then install it FULLY then when done put your Windows disk in your disk drive BUT shutdown your computer AFTER you have put the disk in the drive and wait for 15 seconds then boot up and start loading on your Windows operating system this should get rid of your BSOD (Blue Screen Of Death).
If you have any more problems then please post back.

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