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Help with client-to-gateway VPN connection for NETGEAR DG834

By bavial ·
Hi, I have a NETGEAR DG834 ADSL Router and want to setup simple VPN connection from my laptop (which has a Telstra nextG card in it) to the office network.

So, I run the VPN Wizard on the router
- enter a connection name
- enter a pre-shared key
-and select VPN Tunnel will connect to a remote VPN Client (single PC).

I then use the NETGEAR ProSafe VPN Client on my laptop and create a new connection. The only changes I make to the default settings are:

'Remote Party Identity and Addressing'
- set IP address to WAN ip of my router

'My Identity'
- set certificate type to 'none' and enter a pre-shared key to match that on the router.

Now when I go to connect I get the following log on the router:
Thu, 2007-06-28 15:21:08 - [mytest] STATE_MAIN_R2: retransmission; will wait 40s for response
Thu, 2007-06-28 15:21:23 - [mytest] responding to Main Mode from unknown peer 58.171.71.115
Thu, 2007-06-28 15:21:26 - no suitable connection for peer '10.233.125.168'Thu, 2007-06-28 15:21:26 - [mytest] sending notification INVALID_ID_INFORMATION to 0.0.0.0:500
Thu, 2007-06-28 15:21:34 - [mytest] STATE_MAIN_R2: retransmission; will wait 20s for response
Thu, 2007-06-28 15:21:48 - [mytest] max number of retransmissions reached STATE_MAIN_R2
Thu, 2007-06-28 15:21:48 - : FATAL ERROR: "mytest"[2] 0.0.0.0: deleting connection "mytest" instance with peer 0.0.0.0
Thu, 2007-06-28 15:21:48 - deleting connection "mytest"
Thu, 2007-06-28 15:21:48 - shutting down interface ipsec0/ppp0 219.215.0.130
Thu, 2007-06-28 15:21:49 - added connection description "mytest"
Thu, 2007-06-28 15:21:49 - adding interface ipsec0/ppp0 219.215.0.130

and the log on the prosafe client is:

6-28: 14:21:23.480
6-28: 14:21:23.480 My Connections\New Connection - Initiating IKE Phase 1 (IP ADDR=219.215.0.130)
6-28: 14:21:23.490 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM (SA, VID 2x)
6-28: 14:21:25.733 My Connections\New Connection - RECEIVED<<< ISAKMP OAK MM (SA, VID)
6-28: 14:21:26.744 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM (KE, NON, VID 3x)
6-28: 14:21:27.105 My Connections\New Connection - RECEIVED<<< ISAKMP OAK MM (KE, NON)
6-28: 14:21:28.016 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM *(ID, HASH, NOTIFY:STATUS_INITIAL_CONTACT)
6-28: 14:21:43.038 My Connections\New Connection - message not received! Retransmitting!
6-28: 14:21:43.038 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM *(Retransmission)
6-28: 14:21:58.059 My Connections\New Connection - message not received! Retransmitting!
6-28: 14:21:58.059 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM *(Retransmission)
6-28: 14:22:13.081 My Connections\New Connection - message not received! Retransmitting!
6-28: 14:22:13.081 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM *(Retransmission)
6-28: 14:22:28.103 My Connections\New Connection - Exceeded 3 IKE SA negotiation attempts

Any help would be greatly appreciated.

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