Question

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  • #2151631

    Help with help&supp

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    by rb.echohawk ·

    When clicking on Help and Support I get a message saying, “Windows cannot open H&S because a system serice is not running”:”to fix this problem start the service named “”help and support.””

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    • #2925538

      Clarifications

      by rb.echohawk ·

      In reply to Help with help&supp

      Clarifications

    • #2925530

      Start it this way

      by ic-it ·

      In reply to Help with help&supp

      Go to Start – Run
      type in – services.msc
      scroll to the help and support service double click it and set the startup type to automatic.

    • #2925486

      Most likely it was disabled at some previous point…

      by older mycroft ·

      In reply to Help with help&supp

      As part of a ‘Disk Cleanup’ routine.

      If this PC has multiple users, then another user has decided to save hard disk space by releasing the space previously occupied by the Help & Support files.

      bwilmot’s suggestion will re-enable it for you.

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