I am running into a problem with NetSupport Manager v11…I can get the remote control working perfectly thru TCP/IP and establish a Gateway connection to a remote pc thru HTTP… BUT only on the same LAN…I’m supposed to be able to connect to the Gateway Client pc by HTTP thru different Firewalls… its supposed to be HTTP so its a connection over the internet… so it should connect. I already configured the modems to allow the port 443 UDP and TCP on both sides, but still cant connect. Could it have something to do that the IPs from the ISP are Dynamic and not Static?? Is there a work-around…could I fix the IPs on each pc??
