Question

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    Topic
  • #2153900

    Help with OFFLB.exe

    Locked

    by sboney ·

    I have Office 2007 and ever since I loaded it on my computer, Mainly Word and Outlook along with other office programs will freeze. When I do ctrl, alt, delete, there is at least one listing of OFFLB.exe and usually 2-3 of them listed. Once I end them, the programs release and start working. But usually within a minute or so, the cycle repeats itself.

    Does anyone know how to correct this problem?

    Could it be faulty software?

    Would it help if I upgrade my memory?

All Answers

  • Author
    Replies
    • #2932618

      Clarifications

      by sboney ·

      In reply to Help with OFFLB.exe

      Clarifications

    • #2932611

      Are you using a HP printer

      by rob miners ·

      In reply to Help with OFFLB.exe

      • #2932457

        HP Printer

        by sboney ·

        In reply to Are you using a HP printer

        No, I am using a Brother printer. I was using a HP one prior to this and was having trouble too.

        • #2915892

          Have you removed

          by rob miners ·

          In reply to HP Printer

          all references to the HP printer. Use this as a template.

          Disconnect the printer from the PC

          Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.

          From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete

          Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.

          Reboot the PC. Do NOT reconnect the printer!

          Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.

          Run the exe file you just downloaded. It should auto-start the installation program

          The software will tell you when to connect the printer.

          Once the software is installed and the printer connected, Set the printer as the Default, try a test page. and check your notifications.

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