Hardware

Ask something
Question Locked

Help with OFFLB.exe

0 helpful
4 replies

by sboney

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have Office 2007 and ever since I loaded it on my computer, Mainly Word and Outlook along with other office programs will freeze. When I do ctrl, alt, delete, there is at least one listing of OFFLB.exe and usually 2-3 of them listed. Once I end them, the programs release and start working. But usually within a minute or so, the cycle repeats itself.

Does anyone know how to correct this problem?

Could it be faulty software?

Would it help if I upgrade my memory?

4 replies

by sboney

No, I am using a Brother printer. I was using a HP one prior to this and was having trouble too.

by rob miners

all references to the HP printer. Use this as a template.

Disconnect the printer from the PC

Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.

From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete

Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.

Reboot the PC. Do NOT reconnect the printer!

Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.

Run the exe file you just downloaded. It should auto-start the installation program

The software will tell you when to connect the printer.

Once the software is installed and the printer connected, Set the printer as the Default, try a test page. and check your notifications.

This discussion is closed to new replies.