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Help with temp & hung ap error messages in Windows XP after desktop crashed

By tldemay ·
My desktop (Windows XP running 2000)crashed and I have reinstalled the software, updated drivers, etc. but am experiencing some glitches, including hung aps and the inability to us MSWord. Can someone point me in the right direction for fixing this? THANKS!

BELOW ARE SOME OF THE ERROR MESSAGES:


C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\634b_appcompat.txt

--------
c:\dOCUMEN 1\COMPAQ 1\ LOCALS\TEMP\WER652D.DIR00\ACDSEE11.EXE.MDMP
c:\dOCUMEN 1\COMPAQ 1\ LOCALS\TEMP\WER652D.DIR00\APPCOMAT.TXT

saAppName: ACDSee11.exe szAppVer: 11.0.108.0 szModName: hungapp szModVer: 0.9.0.0 offset: 00000000

--------
MSWord error #1

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\WER1c61.dir00\WINWORD.EXE.mdmp

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\WER1c61.dir00\appcompat.txt

MSWord error #2

c:\docume 1\compaq 1\locals 1\temp\WER83be.dir00\WINWORD.EXE.mdmp

...dir00\appcompat.txt

szAppName: WINWORD.EXE szAppVer: 9..0.0.3822 szModName: hungapp szModVer: 0.0.0.0 ofset:0000000

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What I would do is backup data

by The Scummy One In reply to Help with temp & hung ap ...

then perform a chkdsk /f and reboot. After that I would clean out temps and run the disk cleanup wizard.

Post back if the problem remains

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Ran chkdsk /F but

by tldemay In reply to What I would do is backup ...

Thanks for the help! Ran chkdsk /F etc. Rebooted and ran chkdsk and chkdsk /F and it appears there is still a problem. Suggestions about what to do very welcome!

SEE BELOW:

chkdsk is verifying files (stage 1 of 3)
file verification completed
chksdsk is verifying indexes (stage 2 of 3)
index verification completed
chkdsk is recovering lost files
chkdsk is verifying security descriptors (stage 3 of 3)
security descriptor verification completed.
chkdsk discovered free space marked as allocated in the master file table (MFT) bitmap
chkdsk discovered free space marked as allocated in the volume bitmap.
windows found problems with the file system
run chkdsk with the /f (fix) option to correct these

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RE: "appears there is still a problem." ...

by OldER Mycroft In reply to Ran chkdsk /F but

So - WHAT is the problem now?

Is it exactly the same as before?
If not, how has it changed?

Clearly chkdsk found and repaired various inconsistencies with the system files. How has it improved your situation? Any improvement? None?

Are all the same apps still hanging?

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Sounds like you have stubborn dirty bits

by w2ktechman In reply to Ran chkdsk /F but

I ran into this a few weeks ago (the last time at least). However, for me chkdsk /f fixed them.

It looks like you may need a utility program to fix it. However, me being the type that I am, would erase everything and reload.
However, I would have also backed up my data by now (I hope you did).

I just looked on MS site, and for file system troubles, they suggest a defragment :0
before this though, I highly recommend to backup data

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"run chkdsk with the /f (fix) option to correct these"

by seanferd In reply to Ran chkdsk /F but

Did it say this after you ran chkdsk /f, or just chkdsk?

If after chkdsk /f, the fix part didn't take.
Perhaps chkdsk /x

edit:
Or chkntfs /c

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the problem here is

by w2ktechman In reply to "run chkdsk with the /f ( ...

the chkdsk /f is in a loop because it cannot fix the dirty bits properly. (if I am understanding correctly). When this happens, a stronger disk check/fix utility is needed, or, wipe the drive and rebuild it.

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Ah. I thought

by seanferd In reply to the problem here is

chkntfs /c was supposed to take care of that.

Doesn't surprise me one bit if something slightly more functional is needed, though.

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I thought chckntfs was to set it to run chkdsk /f at boot

by w2ktechman In reply to Ah. I thought

hmmm, looking at the command, yes, that appears to be what it does. It sets the dirty bit so that chkdsk /f will run on the next boot.

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I've had to instigate it manually

by seanferd In reply to I thought chckntfs was to ...

Vagaries of antivirus apps and stuff.

I was mano a mano in a battle royale with this one box to get any of these things to work. The ultimate goal was a boot-time defrag with Diskeeper. Even when the chks would run, some repairs weren't made. Even after everything was cleaned up, Diskeeper kept reporting that the dirty bit was still set, and wouldn't run. Argh.

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Try using

by Jacky Howe In reply to Help with temp & hung ap ...

chkdsk c:/r as it will run through all 5 stages. Just type it in the Run box and restart the System.

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