Hello,
I’m getting started in a help desk position at a small office (under 500 users) that needs a centralized workorder database solution. I have two questions:
1. Has anyone attempted to temporarily centralize the incomming orders, among eight to ten workers, without a tracking software solution? If so, how? (excel? email? IM?)
2. Does anyone know of an economical software solution in keeping these workorders in one centralized location? I have heard of heat, but I believe that is for a larger enviroment.
Any ideas for the two would be greatly appreciated. Thank you.
