• Creator
  • #2147819

    Help!!!!I Internet Explorer Has A Mind Of it’s own


    by fromadiva ·

    Wheb I open IE it goes to my homepage (google) then all of a sudden another page pops up that says its microsoft internet explorer. Once that happens everything starts to freeze or the screens start jumping back and forth. I can open Outlook Express no probs.
    Somebody please help!!!!!!!!!

All Answers

  • Author
    • #2567701


      by fromadiva ·

      In reply to Help!!!!I Internet Explorer Has A Mind Of it’s own


    • #2567698

      See if this helps

      by rob miners ·

      In reply to Help!!!!I Internet Explorer Has A Mind Of it’s own

      The first step in troubleshooting this issue is to run Internet Explorer in “No Add-ons” mode. Here’s how:

      Go to Start, All Programs and System Tools
      Click Internet Explorer (No Add-ons)
      Restart Internet Explorer. If it runs smoothly, then it can be determined that one of the add-ons was causing the problem. You will need to continue troubleshooting this issue until you find out which add-on was causing the problem. You will need to do this using the Manage Add-ons feature. Here’s how:

      Note: You will need to reverse the above steps to place Internet Explorer 7 back in regular mode for troubleshooting purposes.

      Start Internet Explorer 7
      Go to Tools>> Programs tab>> Manage Add-ons button
      Under the option “Add-ons that have been used by Internet Explorer”, you will see a list of all of the add-ons installed on your system.
      Click the name of an enabled add-on and then click Disable under the Settings option.
      Note: You may want to speed this process by disabling 3 or more add-ons at a time.

      Close Internet Explorer 7 and restart it. If it runs smoothly, you have successfully identified the offending add-on. If the problem persists, repeat the above steps until the offending add-on is identified.
      Once the incompatible add-on is identified, it may be necessary to uninstall it using Start, Control Panel, Add/Remove Programs.

      You can also try “Resetting” Internet Explorer. With Internet Explorer closed, go into Control Panel and open Internet Options.

      Go into the “Advanced” tab and click the “Reset” Button.

      Confirm “Reset”

      Run Internet Explorer. The Reset will disable your plug-ins. Turn them back on one at a time through “Internet Options” until you find which plug-in is causing the problem.

      • #2567685

        followed instructions

        by fromadiva ·

        In reply to See if this helps

        when i clicked on IE(no add ons)it said the page cannot be displayed & in the address bar it says http://xtoff/

        using IE 6

        • #2567679


          by baxenden ·

          In reply to followed instructions

          Go to the shortcut of Internet Explorer.
          Right click on it.
          Select PROPERTIES.
          Remove -extoff option.
          Close Box

          Restart IE

          May be worth checking for Malware – my favourite at the moment is Malwarebytes from

        • #2567639


          by rob miners ·

          In reply to followed instructions

          Baxenden’s instructions, if you have any problems post back. 🙂

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