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  • #2140339

    High ping but normal Speeds

    by lozier ·

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    i recently started having problems with ping. I used to get around 8ms all the time until around 5 days ago my ping has been a consistent 100+. when playing games i get no lag at all and its very stable but at around 120ms when i usually get around 9-12ms in Rainbow six siege and even 120ms on discord when i usually get 20ms to the Sydney region. My ping would sometimes go back down to 8-10ms in the morning but go right back up again in the noon. i did a speedtest and usually i get around 9 ping in my area of different servers but now i get around 80-130 ping. I use a Powerline adapter as ethernet. both download and uploads speeds are normal and is what i usually get but ping on the other hand not so much. I even did a speedtest on my phone and i got around the same results so i dont think its my PC. Been having this problems for 5 days now and i looked around the internet and tried a tracert and this is what i got

    1 9 ms 6 ms 5 ms 192.168.1.1
    2 111 ms 128 ms 131 ms lo11.lns01.pmelnxd.vic.vocus.network [203.134.50.247]
    3 114 ms 146 ms 159 ms ae2-449.per01.pmelnxd.vic.vocus.network [203.134.26.97]
    4 125 ms 123 ms 172 ms ae23.cor01.sydnmtc.nsw.vocus.network [203.134.72.42]
    5 156 ms 135 ms 113 ms as15169.cor01.sydnmtc.nsw.vocus.network [203.134.8.247]
    6 134 ms 164 ms 183 ms 108.170.247.65
    7 186 ms 153 ms 128 ms 209.85.253.181
    8 151 ms 128 ms 109 ms dns.google [8.8.8.8]

    it seems the problem starts at hop 2? but i have no clue how to fix this. i dont know if its on my end for my ISP’s

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    • #2413710

      Keep in mind.

      by rproffitt2 ·

      In reply to High ping but normal Speeds

      That such complaints are now more common as more folk stay home due to COVID. The stress or load on ISPs is at an all time peak.

      While you could try as a test a direct (not WiFi) connection to your ISP gear, this one is a call to the ISP to see if they can offer a better connection. Be sure to talk about PING TIME and not about speed. These are two different aspects of Internet access.

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