General discussion
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CreatorTopic
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October 18, 2005 at 12:38 pm #2189016
Hold Music for Voip
Lockedby assistantforrealestate · about 18 years, 5 months ago
Hello All,
I am trying to find a way to add hold music to my Voip Phone service. Is there a way to do it and if so how?
Thanks in advance,
KandraTopic is locked -
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October 18, 2005 at 12:47 pm #3072208
Reply To: Hold Music for Voip
by jepott · about 18 years, 5 months ago
In reply to Hold Music for Voip
This really depends on your actual phone system (regardless of if it’s VoIP). If you have just one phone or a lesser expensive two phone system then it probably does not support that feature. In larger systems (4+ phones on some) an audio port (usually RCA) is built onto the system for hold music – you would simply need to connect something into it (like radio, CD, Tape, 8Track if you still have that, Etc…). Hope that helps a bit.
JEPott
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October 21, 2005 at 6:55 am #3046497
Reply To: Hold Music for Voip
by jepott · about 18 years, 5 months ago
In reply to Reply To: Hold Music for Voip
What’s the model number on the unit? I’ll be able to help out more if I know the model. Thanks, JEPott.
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October 18, 2005 at 3:39 pm #3071108
Reply To: Hold Music for Voip
by assistantforrealestate · about 18 years, 5 months ago
In reply to Hold Music for Voip
JEPott
It is just a panosonic cordless phone with another one on a seperate base. Do you think anything will work with it?-
August 26, 2010 at 8:59 pm #2852688
Determining compatibility
by hanscschmid · about 13 years, 7 months ago
In reply to Reply To: Hold Music for Voip
Many Panasonic cordless phones are compatible with on-hold adapters from Skutch Electronics. We’ve experimented with many vendors over the years and Skutch adapters are the best in the business. You can see a compatibility list here <http://www.skutchelectronics.com/compat.htm>.
Another factor to consider in your decision to play music on hold is licensing. Playing music on-hold subjects your business to music licensing fees totaling hundreds of dollars per year. These fees are separate a distinct from the price you paid to purchase CDs or MP3s for personal use.
If you have questions about these adapters, or would like information on music and marketing options, give me a call at 517-339-3220.
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October 19, 2005 at 7:40 pm #3060709
Reply To: Hold Music for Voip
by hal 9000 · about 18 years, 5 months ago
In reply to Hold Music for Voip
As the above poster said this all depends on your phone system there is normally a plug in socket for audio in that only puts a signal out when the call is on hold or waiting. If you are looking for a software solution for this I’m not sure that there is one available yet.
All I can suggest is a web search and see if anything worthwhile comes up the same applies you can also look up the makers of your phone systems Web Site and see if they have anything available for this purpose.
Col
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October 20, 2005 at 11:45 am #3044477
Reply To: Hold Music for Voip
by jc2it · about 18 years, 5 months ago
In reply to Hold Music for Voip
The above posters are correct it really depends on your system/setup. There is another method of getting the music into your RCA or 3.5mm jack. Using the Headphone out port on your PC you can feed that into most Audio Input ports on phone systems. Then you can send MP3, OGG, or any other playable format.
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June 29, 2007 at 9:24 am #2580059
Message or Music On Hold Solutions`
by drew · about 16 years, 9 months ago
In reply to Hold Music for Voip
Please call or email me if you still need assistance with this. We’ve been around 25 years and are seasoned at getting to the bottom of these compatibility issues.
Thanks,
Drew Mercer
Commercials On Hold
1-800-832-4653 ext.240-
April 15, 2008 at 8:42 am #2550640
Nortel Here Works well
by wiseitone · about 15 years, 11 months ago
In reply to Message or Music On Hold Solutions`
In your case you have a small phone system. I think we were all refering to the large models that have a hardware that manages all the lines. I have a Nortel BCM 200 and it has an adio in jack. $50 MP3 and you have about 5-6 hours of music, just don’t forget to put it on loop. Or if your tacky you can use a local radio station.
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August 10, 2011 at 11:12 pm #2843247
Messages On Hold
by jonnyjingles · about 12 years, 7 months ago
In reply to Hold Music for Voip
These days you can just upload them to your VOIP provider:
http://www.jonnyjingles.com.au/messages-on-hold
Messages On Hold – Simple and easy
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