General discussion

Locked

Home Internet

By stephen.berry ·
At home I have my 56k internet connection. Recently I went to Outlook from Outlook Express and have had trouble connecting and finding web sites since. Last night I ran scandisk and restored the winsock.dll, wsock.vxd, wsock2.vxd, and a couple others that I can't remember. I have a stupid restore disk from Compaq and don't have a full blown win98 cd. Anyways, after I restored the files, I connected fine a couple of times, disconnected, opened Outlook offline and it gave me a message, it said:
There is a conflict with Outlook and another program, etc. Do you want Outlook to fix this for you.

At first I clicked NO, and restarted Outlook, but the message came back. I talked with my ISP and they talked me into clicking yes.

I wouldlike to fix this issue, or at least get the message back (I can't) so I know my settings are fixed. (Thanks Microsoft!!!)

Also, MS won't help, it's an OEM product !!!
Jerks!!!

I'll give 2000 points to fix, 500 to get the message back.

This conversation is currently closed to new comments.

4 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Home Internet

by guy In reply to Home Internet

Firstly, I am heartened that your Internet connection works, that’s the one that gives the most trouble.

Secondly Outlook has loads of menu’s and settings. I would start with the Tools Menu then Accounts, check your ISP dial-up, properties, maybe remove any Fax options, or unwanted ISP dial-up. Next I would look at the Import tab. You can also Import files, settings from Outlook Express from the main FILE Menu Import /Export. Finally, have you tried Outlooks own Help menu? The Troubleshooting section is interactive, and may help you solve this problem.

Collapse -

Home Internet

by stephen.berry In reply to Home Internet

This did not do anything, everything is already set correctly.

Collapse -

Home Internet

by Al Hedstrom In reply to Home Internet

The conflict is between the two programs. I suggest:
1. Return to Outlook Express, File menu, Import/Export. Export all your information to a .pst file in a location other than the suggested default.
2. Go to Control Panel, Add/Remove Programsand get rid of Outlook Express.
3. Fire up Outlook, File menu, Import/Export and import the .pst file. You may get dupes, but that's better than losing your info.

Good luck.

Al Hedstrom

Collapse -

Home Internet

by stephen.berry In reply to Home Internet

I am not losing info.

Back to IT Employment Forum
4 total posts (Page 1 of 1)  

Related Discussions

Related Forums