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Hotmail E-Mail Account Associated.

By cglrcng ·
I did a baaaad thing and would like some help clearing it up. Help please anyone w/ knowledge.

Win XP Home on a Dell Demension 2400 P4 machine (was setting up a brand new Dell machine for a remote desktop tech help situation for a friends' daughter who is away @ college), in doing so I was testing the connection and logged into her Windows Messenger using one of my Hotmail e-mail addresses/ S/N's and somehow associated my e-mail account w/ her Windows Log In Account. Now @ the Login screen her account name shows (there are 2 active accounts, hers which has Admin. rights, and another basic Admin. account), and below it there are 14 messages listed. When I pass the cursor over the 14 e-mail messages line it shows my screen name cglrcng@----------.com so I know it is associated. I checked my e-mail account and sure enough there were exactly 14 unread mails there.

My question is; How do I properly un-associate that e-mail addy, I did get her a .NET Passport logged in ith it but that did not cure the association problem. BTW, Outlook is set up on this machine but does not have mail set up and won't have it set up. Outlook Express is un-installed and will remain so....She will be using her existing College e-mail box as a webmail e-mail address only or other webmail.

Any ideas on what settings I can change to un-associate? Thank You in advance for any help you can give me. I will award appropriately if you can step me through the process. I have to deliver this box in 2 days then it will be 200 miles away, but I'll have Remote Desktop access when needed. Just would like to clear this up before delivery if possible. XP is a nightmare sometimes. My first foray facing this problem, can you tell?

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by cglrcng In reply to Hotmail E-Mail Account As ...

BTW, even after I emptied my e-mail box the messages showed, just no longer unread. And they are not associated w/ the Basic Administer's Account. That Login shows clean.

The message looks like this @ the Windows Login Screen.

XXXX XXXXXX (Her Name)
14 unread mail messages (<---this is underlined-
but isn't a link)

XXXXXX Admin Account
(<---no message here)

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by sgt_shultz In reply to Hotmail E-Mail Account As ...

wow, what a great post. i have never heard of such a problem and would have guess-suggested the things that you've tried. have you searched the registry looking for your email address? have you tried total new profile for her? i bet i will smack our foreheads on this one. i will browse mskb at support.microsoft.com because this does sound familiar. bet you have sp2 on...which i would have done also. plus all office and windows security updates ya-da. i like that ms security baseline ****-izer to tell me what status on updates of computer.
meanwhile maybe you could disguise problem by turning off welcome screen and (i do that pluse disable fast user switching and optimize performance for speed and turn off simple file sharing and also turn off autodiscover network resources and in most cased i enable paths in both address bar and title, i disable searching from address bar and i make it so user can see extensions.)

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by sgt_shultz In reply to

did you say you checked in IE/Tools/Internet Options/Programs/Email to make sure something other than Hotmail was selected. hopefully her pop3 client of choice is in the list...

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by cglrcng In reply to

Poster rated this answer.


Thank's for the suggestion, I did remove the User Profile along with it went the e-mail keys.

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by cglrcng In reply to Hotmail E-Mail Account As ...

Thank's for responding.

I was just coming to ask that question about removing her user profile and setting up a new 1 since there's nothing there right now but a few folders and the desktop set up. Think that would work?

I'm game for any suggestions @ this point. Thank's for any and all reasonable suggestions.

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by cglrcng In reply to Hotmail E-Mail Account As ...

I do most of that sgt, and Dell did some already (though shutting of that auto restart on failures that they did made me wonder a bit, you'd think if Blaster did ever get in you might not even notice it)...Yes SP2 is all done, much of what you said is completed (we set them up very similarlymy friend). Any idea where in all those reg key's I might look (HKEY_CURRENT_USER and HKEY_USERS no doubt eh?)

Again TY for the ideas, and the research. Was hopeing not to have to go through re-setting up that new profile if I can avoid it as I have hers tweaked just right (except this wee bity problem), to work w/ the Remote Desktop & Remote Assistance so was avoiding it like the plague since it took a while w/ 2 machines on SP2 to get them to actually communicate w/out timing out in a flash. Mine is XP Pro / hers is XP Home.

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by cglrcng In reply to Hotmail E-Mail Account As ...

No POP 3 Client set up...strictly webmail use only accounts (Outlook Express not installed, Outlook w/ MS Office 2003 setup, but no mail set up w/ it. Strictly the calendar & other tools only).

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by cglrcng In reply to Hotmail E-Mail Account As ...

E-Mail shows Microsoft Office Outlook in I-Net Properties>Programs Tab>E-mail.

Here's the kicker...I have never used either Outlook or Outlook Express for my own mail, simple set up POP3 server stuff for those using them and saved mails and addy books and exported during re-formats, so I honestly do not know my way around either Outlook or Outlook Express. Most of my customers for years have opted out for Webmail inboxes (I usually suggest it and viruses tend to stop infecting), Go Figure!

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by cglrcng In reply to Hotmail E-Mail Account As ...

In the registry ran across something;

HKEY_CURRENT_USER\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Software\Microsoft\Outlook Express\5.0\Mail

And the value for the key is; "Check Mail On Startup" for (Name), "REG-DWORD" for (TYPE), 0x0000000(1) for (Data)

Hmmm, I wonder if a data value change would just clear it? but my e-mail addy doesn't appear.

Outlook Express was uninstalled via Add/Remove Windows Components after I logged into Windows Messenger w/ my S/N-e-mail addy when I was in setting up the Remote Desktop component. I just had not restarted the puter yet so I didn't know the association was there yet.

Again TY for trying to help.

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by cglrcng In reply to Hotmail E-Mail Account As ...

That particular "Mail" key ends w/ the line "Welcome Message" and my info & values are much less than hers, though I neither have Outlook Express installed, nor MS Office XP Outlook setup...She does have MS Office 2003 Outlook setup (without the actual mail box info setup). Mine has only 8 lines on that key and hers has 15 including the top Default line each).

Mine does not contain that "Check Mail On Startup Line" at all.

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