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Hotmail sign-in

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by daravon

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I set up two Compaq Armada M700s side by side. Both have identical software installed on them. When one user tried to access her hotmail account on her PC, it cannot find the page. When she goes to the other laptop (same office), she can sign in just fine. No security settings were changed and all have the same service packs on them.

5 replies

by erikdr

Take a look at the TCP/IP settings for both, especially 'default gateway' and 'DNS server'. Finding Hotmail happens through DNS, probably some problem with that. Doing a PING to www.hotmail.com also is a good low-level check...

Success,

- The Netherlands

by daravon

All gateways and dns are the same. We have a set value for all of them, and if they were off, she wouldn't be able to access the internet.

by quickshadowman

Maybe it is not a security setting, but maybe the Content Advisor was turned on and the word hotmail was added to the list accidently. This would block her from getting to the sign-in page. In the browser, go to Tools, Internet Options, then tab for the Content Advisor, and look at the list of words in there for hotmail. If it is there, delete it, then reboot and try again. Should work, if that is the problem. Someone else in office may have been trying to be funny. Of course this is if you are using IE for your browser. I couldn't tell you about the settings for Netscape, I do not use it. Hope this helps you.

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