Other·304 discussions

Hotsync for Admin but not user

Locked

Hi,

I installed a PDA (Palm m100), which uses Palm m100 v3.1.1 software. It will sync logged in as an administrator, when the user logs in, it will will not sync. I get the following error message “Error: Invalid configuration, terminating the Palm Desktop” when I try to open the Palm desktop software. I’m running Windows NT 4.0. The user doesn’t have admin rights on her pc. Any sugggestions. thank

Topic

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Give the user rights to “Load and unload device drivers” in User Manager , Policies, User Rights.
Hope this helps.

– Eli

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Double check the setup by clicking the hot sync icon in the system tray that you are set to serial and not USB. I does, however, sound like a rights issue.

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Since the user don’t have access to the local computer, it’s wise to ask the administrator to reinstall the software but choose to install for all users rather than this user only

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Open the Start menu and select Programs. The Programs menu is split into two sections. Notice that the Palm Desktop 3.0 software appears in the Current User Program Group in the upper section of the the Programs menu.
Since the Administrator is the current user logged into your PC, you must move the Palm Desktop program folder from the Current User Program Group to the All Users Program Group in the lower section of the Programs menu, in order for you to use it when you are personally logged in.
Launch Windows Explorer.
Locate the Palm Desktop program folder in the following path: C:\Winnt\Profiles\Administrator\Start menu\Programs Select the Palm Desktop folder, and then click the right mouse button and select Cut. The icon shoulddisappear.
Locate the destination where you will place the Palm Desktop program folder in the following path: C:\Winnt\Profiles\All users\Start menu\Programs. Make sure that you are in the Programs directory, and then click the right mouse button once more and select Paste. The Palm Desktop folder appears.
Ask your System Administrator log out of the system and log on with your own User account.
Go to the Start menu and select Run.
Type in the following path: C:\Palm\hotsync -r*. This rebuilds the Registry keys for the Palm software.
To ensure that the HotSync? Manager launches whenever you start up your PC, locate the Start Up folder in Windows Explorer using the following path: C:\Winnt\Profiles\All users\Start menu\Programs\Start Up. Select the HotSync Manager icon, and then click the right mouse button and select Properties.
Select the Shortcut tab in the next window and make sure that the path in the Target field is correct.
To test your setup, perform a HotSync operation. If it works, your installation is successful.
NOTE: Make sure there is a space between “hotsync” and “-r” when typing this path.

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

I gave the user rights in User Manager as suggested by Eli, but the problem still occurs.

queenb44

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Give the user Admin rights, install the Hotsync software while logged in as the user. Take away the user’s admin rights, give “All Users” “Write” access on the Hotsync program folder. This allows 90% of programs to work on a system where the user has no admin rights.

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

I usually add the user to the admin group and install the palm os and configure the hot syc,then remove them after installation is working completely.

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

I agree. Uninstall the software.Give the user local admin rights in User Manager. Install the software under the user’s login. Verify that the software is working correctly and then remove the admin rights. I did this a few days ago and it works fine.

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Palms are user profile specific. You must install each Palm as the user with local admin rights

Hotsync for Admin but not user

In reply to Hotsync for Admin but not user

Ok Add the user as local admin. My computer/Manage/Local Users and Groups/ Groups/ Administrator and add the user. Now login as the user install the software then and logoff. Then login in as Administrator and delete the user off the admin. group. Now this is the tricky part, you have to add a task for syn to happen. So Add a task and look 4 the Syn file. and click on everytime i log on. Now log off and u should be able to syn.

[Author]

Replies