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Hourly periods of slowness

By ksearch ·
I have a user that reports "slowness" that occurs just about every hour, almost on the hour. The system slows down significantly for about 15 to 30 seconds then resumes normal activity.

I've updated virus protection and scanned.
Turned off as many "auto" features as I could think of. Used Ad-aware to scan for spyware and removed any found.

system specs: dell latitude laptop, running windows98, office 2000, Palm IIIc in hotsync cradle,

Does anyone have any thoughts or ideas aboutwhat may be causing the slowness?

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Hourly periods of slowness

by BobHo In reply to Hourly periods of slownes ...

Is there alot of hard disk activity going on. If so, look in the Scheduler on the Task Bar and see what apps are scheduled to run at what frequency. It could be a disk maintenance utility doing cleanup or something. Also look at utilities like Norton Disk Doctor or similar if they are using something like that.

DrBob:&gt

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Hourly periods of slowness

by ksearch In reply to Hourly periods of slownes ...

No tasks scheduled. No maitenance software running. Virus scans occur weekly. sorry. but thanks.

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Hourly periods of slowness

by Lizzy In reply to Hourly periods of slownes ...

I would think that this might be more of a program initiated slow down. What programs are running at the times of the slow downs? If it is always Outlook, check for features like journaling and make sure that they're turned off. How about Word? Make sure that Auto Recovery is not saving extra copies of documents every hour--users should have their default save for files set to their home directory on the server for back up purposes anyway.

If it's not application based, check to see thatit's not server based. Is the workstation set up as a server or to run server services such as back up SAM, Master Browser, etc. If you disconnect from the network and there are no slow downs when running local apps, it's probably involved w\ the server connection. Don't let the PC be a server (check in Control Panel, Network applet) and remove it from the browser list. Check server replication as well.

HTH

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Hourly periods of slowness

by ksearch In reply to Hourly periods of slownes ...

autorecover/autosave disabled in office applications. not set up as server either. Has happened "off network" according to user. sorry, but thanks

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Hourly periods of slowness

by Lizzy In reply to Hourly periods of slownes ...

You will have to show the user how to press CTRL + ALT + DEL only once to bring up the task manager when this happens to see what programs are running to figure this one out.
Please post a comment rather than rejecting answers so that we might be able to better help you and also let us know what was the culprit when you've fixed this! Very interesting problem.

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Hourly periods of slowness

by ksearch In reply to Hourly periods of slownes ...

The user has agreed to keep a log with time of day and open tasks at the time of "slowness". I'll let you know if we see a pattern. Unfortunately, if I do not rate the answer, I get an error message and the comments are not saved. My only choicesare unacceptable and acceptable, with acceptable closing the question to future posts. sorry, I don't have an apparent choice.

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Hourly periods of slowness

by BobHo In reply to Hourly periods of slownes ...

OK, if it's not disk activity then it probably a system process. Get ATM (Another Task Manager for Windows 98 - it's free at the link below) and have the user run it. When the slowdown happens he/she can pop up the screen and see id any processes are hogging the system.

Here's the link:

http://www.majorgeeks.com/article.php?sid=417

Enjoy,

DrBob:&gt

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Hourly periods of slowness

by ksearch In reply to Hourly periods of slownes ...

Although I did not need to ultimately install GETATM, it did turn out to be helpful to list active processes. Thanks for your help.

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Hourly periods of slowness

by B_Pope In reply to Hourly periods of slownes ...

I'd install a program called "Process Explorer" it's free & only 77KB, it shows all running processes, go to their web page & see some screen shots. It's listed in the Windows/95/98/ME utilities section. You won't even need to wait for the slowdown the culprit will be listed in the running process list the moment you open it, you'll just have to figure out which process it is. That won't be hard since it lists the .exe or .dll name right there.

http://www.sysinternals.com/index.shtml

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Hourly periods of slowness

by ksearch In reply to Hourly periods of slownes ...

Although I did not need to ultimately install GETATM, it did turn out to be helpful to list active processes. Thanks for your help.

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