Hours and responsibilities.Locked
I am a one-person IT department supporting around 18 people
with three servers and about 30 computers. It’s a mixed
environment of Mac and Win2k. I’m responsible for everything
electronic except the copier. This includes the phone system
and all services we need – right down to ordering and changing
Since the company does wholesale insurance, everyone gets in
before 8AM and leaves between 3 and 4 PM.
Although I’ve chosen to work later (10AM-6PM) I’m usually here
much later at night.
The problem is, because everyone else is in a diferent business
(insurance vs. IT), no one seems to understand why I work so
late. When I explain it’s to work on the network or a computer
or the phone system, people think I’m here goofing off. One
suggested I might be here downloading porn. I don’t keep a
computer at home so it doesn’t occupy my free time.
If I work until 1AM (or later) and then come in half an hour late,
some people complain.
In fairness, my boss (a very level-headed insurance guy)
understands and thinks I’m doing a great job. The grumbles
come from the others.
Saturday’s TechRepublic started off by saying “Everybody knows
the best IT work gets done when the “average user” isn’t around
to muck things up. In honor of those noble IT staffers who
sacrifice their evenings and weekends to perform the high-level
work that the “business side” would only manage into oblivion.”
No, everybody doesn’t know. How do I explain or what would
you do in my position to let them know? I’ve thought of keeping
a log but nobody wants to see it.