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How can I get rid of this message

By nannig3 ·
I?m having a problem with Acrobat Reader. Every time I boot up, I?m getting a message that says if I want to install Acrobat reader 3.0, click YES or NO. I click NO. Because I have 5.0 already install. How can I get rid of this message at boot up asking me if I want to install this older version of Acrobat Reader?

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How can I get rid of this message

by Lizzy In reply to How can I get rid of this ...

It looks like someone began an install or download of Acrobat 3.0 and it is in your startup services or programs. To get rid of this you will need to look for where it loads onto your system. You didn't say what operating system you are using so Iwill assume you're running Windows98.

First, go to Start, Programs, Startup and see what's in there. Remove the startup of Acrobat Reader 3.0 by highlighting the program, right click and choose delete from the context menu.

If it's not listed there, you may go to Start, Run, and type MSCONFIG in the run box and press ok. On the last tab, look for the EXE program that wants to run the install program. Uncheck the box for that item and reboot.

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How can I get rid of this message

by Lizzy In reply to How can I get rid of this ...

To permanently remove the item, look for the file that starts up by going to Start, Search, Files and Folders. Look for the exact file name of the file that starts the install program and when you locate it, delete it.

I have the registry locations of the startup services and programs if you want them. This is for advanced users only as changes are immediate and making a simple error can stop windows from working at all. Post a comment if you want and are comfortable working w\ the registry.

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How can I get rid of this message

by Lizzy In reply to How can I get rid of this ...

These are the locations that some programs will launch themselves from the registry:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServices]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
Just delete the key associated with the program that you don't want to run at startup. Also, some services or programs can be loaded from the load or run section of the win.ini file, so you may want to check there also. This info was from www.winguides.com. Hope this helps.

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How can I get rid of this message

by Lizzy In reply to How can I get rid of this ...

Those spaces popped up in the registry paths after i posted the comment--disregard them.

Make sure that the acrobat 3 program is indeed the reader, perhaps it's the distiller program, and also delete all files associated with it once you remove the registry keys. they are usually in the root of C:\Adobe or C:\Acrobat for the earlier versions. Later versions are in C:\Program Files\Adobe\.

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How can I get rid of this message

by nannig3 In reply to How can I get rid of this ...

Poster rated this answer

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How can I get rid of this message

by nannig3 In reply to How can I get rid of this ...

Lizzy,
I'm very comfortable working with the registry.
Could you please let me know the locations of the startup services and programs.
Thank's for your help

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How can I get rid of this message

by nannig3 In reply to How can I get rid of this ...

Lizzy
Thank you for your

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How can I get rid of this message

by nannig3 In reply to How can I get rid of this ...

Point value changed by question poster.

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How can I get rid of this message

by nannig3 In reply to How can I get rid of this ...

This question was closed by the author

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