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how can i update my avg?

By jugieram ·
i have failure in updating my avg, it even though i have a connection in internet.

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Is your AV software a current version

by Jacky Howe In reply to how can i update my avg?

and not passed its use by date?

Follow the steps below with the System started and restarted in Safe Mode with Networking. Running in Safe Mode loads a minimal set of drivers for the Operating System. You can use these options to start Windows so that you can modify the registry or load or remove drivers. If you can access the Internet use it to download and install the files.

If you can't access the internet to update MBAM try the instructions below to clear a path to the internet to be able to run MBAM. You can also download the updates for MBAM and run them from the USB.

From another System download and install Spybot, update it and copy the the installed folders to a USB Stick. Copy MBAM and the Update as well.

With the new strains of Virus that have been created you may find it necessary to rename the executable files so that they will work. Rename mbam-setup.exe and then navigate to the install folder and rename mbam.exe. Do not change the files extension from .exe. Do the same with Spybot.

Removing malware from System Restore points:

When your infected with any trojans, spyware, malware, they could have been saved in System Restore and can re-infect you. It's best to remove them.

XP
Press the WinKey + r type sysdm.cpl and press Enter.
Select the System Restore tab and check "Turn off System Restore".


Vista
Press the WinKey + r type sysdm.cpl and press Enter
Select the System Protection tab. Untick the box next to Local Disk C: and any other drives and click on Turn System Restore off.


After scanning the system and removing the offending malware, re-enable System Restore by repeating the steps, this time removing the check from "Turn off System Restore".
When all is clear you may need to tidy up the Registry. Link is at the bottom.


Once you have restarted the Infected System in Safe Mode, navigate to the USB stick and run Spybot.

Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html

When you first start Spybot, click on the Mode menu and select Advanced mode. Under the Tools options (bottom left) select View Report. On the screen in the right hand pane, select View report to create a new report. Save the report as it may come in handy later. Spybot will also keep log files in this location in Vista:

C:\ProgramData\Spybot - Search & Destroy\Logs

Spybot will also keep saved log files in this location in XP:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs


Download Malwarebytes Anti-Malware, install it and update it.

<a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

Run this Rootkit Revealer GMer
<a href="http://www.gmer.net/index.php" target="_blank"><u>Gmer</u></a>

FAQ
<a href="http://www.gmer.net/faq.php" target="_blank"><u>FAQ</u></a>

Keep us informed.

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If this started 2 days ago it is because you need AVG9 and not 8.5

by OH Smeg In reply to how can i update my avg?

You should have been receiving notifications about being unable to update after 1 December 2009 for a while now.

If that is the case you can download AVG 9 from here

http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?part=dl-10044820&subj=dl&tag=button&cdlPid=11014801

If it is not the case follow the advice above to check and clean any infections.

Col

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