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How do I find the IP with only a UserID?

By techrepublic ·
I am trying to remotely fix desktop issues without interaction from the user or requiring the user to show me what their IP address is before I can help. How might I find out only which machine a user is currently logged into in my environment?

I have so far found the following resources but neither have allowed me to accomplish this:

1) http://bink.nu/Article1452.bink - This site talks about a beta program being released by microsoft but it has not yet been released. I think this would help once it comes out but I need it sooner than that.

2) psloggedon.exe - This is a tool from sysintervals.com but it displays all computers the PC has ever logged into and not which they are currently logged into. It also has to access the registry of each PC which is very time-consuming and with over 2000 desktops in our enviroment it's not a good solution.

I do not have access to the WINS or DNS Servers nor the Domain Controller although I do have admin rights on the network and on every PC. I also have access to the admin tools for active-directory to manage the user OU.

Environment: On domain using Active-Directory.
PCs: All Windows XP - approx 2000 machines.
IDs: All standard naming convention

Please, if you give a solution, explain how to do it or reference a website that does. Thanks!

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by BFilmFan In reply to How do I find the IP with ...

Assuming that you can get the computer name of the system that users are logged into, then you could connect to it via RDP or PcAnywhere.

With the name, you could ping the workstation name and then return an IP address.

There might be some user education issues with teachning them on how to find this information, but that is merely a matter of having some patience.

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by techrepublic In reply to

Poster rated this answer.

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by techrepublic In reply to How do I find the IP with ...

Ok, maybe I should have worded this differently. I need either the computer name or the IP address. I was just simplifying the question. If I had the computer name I could ping it and that would give me the IP address or visa versa. Any other ideas?

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by G... In reply to How do I find the IP with ...

Maybe by the logs. I guess the log in is AD for the users so AD logs it. If you can just check the logs you find it.

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by techrepublic In reply to

The command would be "netstat -a" but that only shows current connections to the user's CURRENT PC. I'm trying to find, From my computer, which PCs the user is logged into with a utility/tool/command. Unfortunately, netstat doesn't work for that purpose.

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by chanmkr In reply to How do I find the IP with ...

with netstat command y can try
go to command prompt
netstat /a
it will display y open connections
best of luck

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by techrepublic In reply to

For the question above, which logs would I check? I don't have access to the WINS or DNS servers. Can you tell me?

The command would be "netstat -a" but that only shows current connections to the user's CURRENT PC. I'm trying to find, From my computer, which PCs the user is logged into with a utility/tool/command. Unfortunately, netstat doesn't work for that purpose.

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by techrepublic In reply to How do I find the IP with ...

I need more responses :) Upping points.

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by p.j.hutchison In reply to How do I find the IP with ...

You could check the Security logs on the Event Viewer on DC to see which PC the user has logged into, and if PCs are dynamically registered onto the DNS, then you can use nslookup <pcname> to find their IP address!

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by techrepublic In reply to

Thank-you but as stated above, I do not have access to the domain controler which would include the domain controler logs.

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